Technical Account Management

Do More with Postgres

An EDB Technical Account Manager (TAM) is a designated Postgres resource that works closely with your IT organization and provides guidance on how to make the best use of your Postgres investment.

The TAM will work with your team to proactively identify and recommend Postgres-based solutions. We help you strategically with matching your requirements with EDB and Postgres capabilities.

Your TAM is your single point of contact into all technical areas of EDB, providing you with a named trusted advisor to ensure successful Postgres implementations. 

With a Technical Account Manager you get:

• Personalized Support
With best practices, adoption ideas, rollout strategies, specific to your use case. Your TAM will support you to align your database infrastructure with your business goals.

• Preparation for the Future
Get assistance with the creation and management of your own internal Postgres blueprint, and gain advanced visibility to the EDB Postgres Advanced Server roadmap and new EDB service solutions. The TAM provides visibility into future product features and capabilities to help align your implementation strategies.

• Risk and Cost Management
The TAM will keep you up to date on your particular enhancement requests and shares ownership of your most critical Postgres-related questions, requests, and open issues, seeing them through to resolution.

• Technology and Business Insight
We help with Postgres adoption and rollout activities, and can recommend migration strategies. By understanding your environment, requirements, and business objectives, and by knowing your capabilities, the TAM is a strategic member of your team that can help you transform your DBMS to drive customer engagement and innovation.

Contact us to learn how a Technical Account Manager can help you!

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